If you have a query, we'll be happy to help. You may wish to take a look at our Frequently Asked Questions or Donation FAQs to see if your question is answered there. You can also find our complaints procedure here.
If not, please use the form below to get in touch with us. If you would prefer to telephone us, please call 01733 370505.
Supporting you during the COVID-19 pandemic
In line with current advice on social distancing, our Peterborough office has remained open but is being staffed by only two members of our Supporter Relations team at a time. Phone lines remain open between 9am and 4:30pm and we will of course respond to your emails. Please feel free to get in touch with us when you need to - despite our changed way of working we will always be happy to help.
If you have recently made a donation, please be aware that reduced staffing levels mean that the processing of gifts is taking slightly longer than usual.
We are still collecting donations of stamps but without our usual team of volunteers this process is again taking slightly longer than usual.
Our Regional Managers are furloughed during May but will be available for booking virtual meetings from July.
Thank you for your understanding at this time.